Frequently asked Questions

How do I sign up?

Secure Online Registration:
To sign up for our course, please follow these steps:

1. Click on the 'Sign Up' button below.
2. Fill out the registration form with your details.
3. Review and agree to our Terms and Conditions (please check the footer section or click on hyperlink). By signing in, you agree to our Terms and Conditions.

Important Notes:
- Sign-ups are only accepted through this website.
- We do not have any authorized brokers or third-party representatives for the sign-up process.
- Please do not attempt to sign up through any other website, platform, or individual.
- If you encounter any issues or have questions, please contact us directly at info@d-quadruple.com.

Your security and privacy are our top priority, and we ensure a secure and straightforward registration process

How do I cancel my order?

- You can cancel your order within 24 hours of placing it. Please check the Refund Policy web page at the footer section of website or click Refund Policy.
- To cancel your order, please email us at info@d-quadruple.com with your order number and a brief explanation for canceling.
- We will refund 90% of the order amount.
- Refunds will be processed within 3 working days after receiving your cancellation request.
- Refunds will be made to the original payment method.
- A 10% cancellation fee will be applied to all refunds.
- No refunds will be given for cancellations made after 24 hours of placing the order.

What is account limits ?

To ensure the quality and integrity of our online courses, we have established the following account limits:

- Single User Account: Each registration is intended for a single user. We kindly request that you do not share your login credentials with others.
- No Multiple Logins: To prevent unauthorized access, we do not allow multiple logins from different locations or devices at the same time.
- Limited Device Access: You can access our courses from up to 2-3 devices (e.g., desktop, laptop, tablet, or smartphone).
- No Commercial Use: Our courses are for personal, non-commercial use only. You may not resell, redistribute, or exploit our courses for commercial purposes.

We have invested hundreds of hours of work into creating and curating our courses. We kindly request that you respect our intellectual property and adhere to these account limits.

By registering for our courses, you agree to these account limits and our terms of service (click here). If you have any questions or concerns, please contact us at info@d-quadruple.com.

How do I contact customer support ?

If you have any questions, concerns, or technical issues, our customer support team is here to help.
Email: info@d-quadruple.com
Phone / Watsapp: +91 7981206513
Support Hours: Monday - Friday, 9am - 6pm IST

Response Time: We strive to respond to all inquiries within 2-3 business hours.

What to Include: When emailing us, please include:

- Your order number (if applicable)
- A clear description of your issue or question
- Any relevant screenshots or error messages

Support Types:
- Technical Support: We'll help you with any technical issues related to our courses.
- Billing Support: We'll assist you with any billing or payment-related questions.
- Course Support: We'll provide guidance on course content, assignments, and assessments.

Before Reaching Out:

- Check our FAQ section for answers to common questions.
- Review our knowledge base for tutorials and guides.
- Search our community forum for discussions related to your issue.

We're committed to providing you with exceptional customer support. Thank you for choosing our courses!